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Controlling Notifications - Send on Behalf

  • April 4, 2024
  • 2 replies
  • 61 views
T
Newcomer
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How do we control the settings for notifications for sending on behalf of someone? Like if Person A sends a document on behalf of B. Currently B is getting a barrage of notifications that he’d rather not get.

Best answer by Michael.Rave

@Tree.McBeard 

Every user is able to configure the email notifications they receive from DocuSign eSignature.

If you send “on behalf of” the person B is getting all the notifications as if they send it themselves.

This DocuSign Support article will help you to manage the email notifications.

2 replies

Michael.Rave
Docusign Employee
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  • Michael.RaveDocusign Employee
  • Docusign Employee
  • Answer
  • April 5, 2024

@Tree.McBeard 

Every user is able to configure the email notifications they receive from DocuSign eSignature.

If you send “on behalf of” the person B is getting all the notifications as if they send it themselves.

This DocuSign Support article will help you to manage the email notifications.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
C
Community Moderator
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Hi @Tree.McBeard,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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