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Completed envelope expiration

  • May 6, 2024
  • 3 replies
  • 154 views

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Good day,

 

Envelope status is completed, client/user received the completed email/link do we have a set expiration for this email link?

Best answer by Kat0120

Thank you! I thought so too. 😊

https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=rrz1578456527796.html&_LANG=enus

 

The completion email will have the documents in pdf (including the supplemental docs) which the client can access at any time (no expiration). Is that a correct statement?

3 replies

JohnSantos
Guru
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@Kat0120 - For unauthenticated users, as a security measure, the envelope links in email notifications automatically expire after five clicks or 48 hours.


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  • Author
  • Answer
  • May 6, 2024

Thank you! I thought so too. 😊

https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=rrz1578456527796.html&_LANG=enus

 

The completion email will have the documents in pdf (including the supplemental docs) which the client can access at any time (no expiration). Is that a correct statement?


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  • Community Moderator
  • May 21, 2024

Hello @Kat0120 ,


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Best regards,

Nathaly | Docusign Community Moderator
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