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Completed envelope expiration

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Good day,

Envelope status is completed, client/user received the completed email/link do we have a set expiration for this email link?

K

Kat0120Answer

Thank you! I thought so too. 😊

https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=rrz1578456527796.html&_LANG=enus

The completion email will have the documents in pdf (including the supplemental docs) which the client can access at any time (no expiration). Is that a correct statement?

JohnSantos

Guru

@Kat0120 - For unauthenticated users, as a security measure, the envelope links in email notifications automatically expire after five clicks or 48 hours.

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K

Kat0120

AuthorAnswer

Thank you! I thought so too. 😊

https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=rrz1578456527796.html&_LANG=enus

The completion email will have the documents in pdf (including the supplemental docs) which the client can access at any time (no expiration). Is that a correct statement?

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nathaly.monge

Docusign Employee

Hello @Kat0120 ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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