Solved

Completed envelope expiration

Forum|Forum|2 years ago
May 6, 2024
3 replies
238 views

Good day,

Envelope status is completed, client/user received the completed email/link do we have a set expiration for this email link?

Best answer by Kat0120

Thank you! I thought so too. 😊

https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=rrz1578456527796.html&_LANG=enus

The completion email will have the documents in pdf (including the supplemental docs) which the client can access at any time (no expiration). Is that a correct statement?

JohnSantos

Guru

@Kat0120 - For unauthenticated users, as a security measure, the envelope links in email notifications automatically expire after five clicks or 48 hours.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

K

Kat0120

AuthorAnswer

Thank you! I thought so too. 😊

https://support.docusign.com/s/document-item?language=en_US&bundleId=gav1643676262430&topicId=rrz1578456527796.html&_LANG=enus

The completion email will have the documents in pdf (including the supplemental docs) which the client can access at any time (no expiration). Is that a correct statement?

N

nathaly.monge

Docusign Employee

Hello @Kat0120 ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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