@cah1946 What kind of trouble?  Errors in downloading or printing? Can you provide the error or the exact steps you are taking that are not working?

Hi,

I hope you are doing well.

I would like to confirm if you were able to solve your issue?

If so, we would appreciate it if you could share the steps that helped solve the issue, and then marking the comment as the best answer by clicking “Select as Best” to make it easier for other users to find

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!