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Changing signing order after sending

  • November 12, 2024
  • 3 replies
  • 121 views

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Hello Docusign community,

 

I’d like to change the signing order of an envelope that was sent. In the past it was done through the correct button but now I don’t see the correct option anymore. Has it been removed? What are my options?

 

Thanks!

Talya

Best answer by Alejandro.Ramos

Hi ​@Talya P,

 

Thank you for following up.

The option to correct envelopes is only present in paid Docusign plans, it is not included in Free or Free Trial accounts.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 

3 replies

Hengfeng Ge
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Forum|alt.badge.img+18
  • Hero
  • November 12, 2024

the correct button should available. Could you provide a screenshot?

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Forum|alt.badge.img+2
  • Author
  • Newcomer
  • November 13, 2024

Thank you! This is what I’m seeing:

 


Forum|alt.badge.img+17
  • Community Moderator
  • Answer
  • November 28, 2024

Hi ​@Talya P,

 

Thank you for following up.

The option to correct envelopes is only present in paid Docusign plans, it is not included in Free or Free Trial accounts.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!