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i have sent an envelope and the signer needs to change the signature he currently uses.  How can he do this from his mobile phone?

By creating an account, you can manage your signatures through your Docusign eSignature account, including:

  • Adding signatures
  • Changing the signatures you have adopted
  • Drawing your signatures and initials

If you haven't already created a free Docusignaccount, create one and manage your signatures there. Then the next time you sign a document, Docusign will use the signature and initials you selected through your account.

  • You create a free Docusign account to use the signature and initials you adopted in this document for additional documents. Otherwise, you must create and adopt a signature each time you sign.

this document how to change Signature:https://support.docusign.com/s/articles/How-do-I-change-my-signature-or-adopt-a-custom-signature-NDSE?language=en_US#Signing

Change your signature while signing

To change your signature while signing:

  1. Navigate to the document you are signing.
  2. Select the adopted signature in the document and select Change.

 

 

Note: You may not see this option for following reasons:

  • You do not have an active Docusign Account
  • You are signing using:
    • Docusign mobile apps
    • In Person Signing Session
    • Digital Signatures/Universal Signatures (CFR part 11, etc.)
    • Sign and Return
  • Sender has locked recipients' names

 

how to Adopt Your Signature

https://support.docusign.com/s/document-item?language=en_US&bundleId=yca1573855023892&topicId=dga1573854990297.html&_LANG=enus

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