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Change my Email Admin

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Hi,

I am trying to change the email that I setup the account with. A code is sent to my new email - I enter the new code…...continually get unkown error. Any ideas?

Thankyou

Angus

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C

Christopher.AlpizarAnswer

Docusign Employee

Hi @Angus Stevenson,

I hope you are doing well.

I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.

Please try the below troubleshooting:

Clear cache/cookies
Try a different browser(s)
Try an Incognito window
Try a different device
Try a different Internet network, such as on a mobile device using data with Wi-Fi disabled.
Try using VPN, or if on one already, disconnect from VPN and try again

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

A

Angus Stevenson

Author

New Voice

Hi,

I am trying to change the email that I setup the account with. A code is sent to my new email - I enter the new code…...continually get unkown error. Any ideas?

Thankyou

Angus

Translate

C

Christopher.Alpizar

Answer

Docusign Employee

Hi @Angus Stevenson,

I hope you are doing well.

I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.

Please try the below troubleshooting:

Clear cache/cookies
Try a different browser(s)
Try an Incognito window
Try a different device
Try a different Internet network, such as on a mobile device using data with Wi-Fi disabled.
Try using VPN, or if on one already, disconnect from VPN and try again

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate

A

Angus Stevenson

Author

New Voice

Thankyou Christopher - appreciated.

Translate

C

Christopher.Alpizar

Docusign Employee

Hi @Angus Stevenson,

I hope you are doing well.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.