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Hi Everyone,
The account that I am using is an admin but I cannot See 'Access Management > Identity Providers' menu in the admin page. I was trying to configure SSO for the our DocuSign demo environment.
Solved
Cannot See 'Access Management > Identity Providers' Menu Even though Account is An Admin
+1- Newcomer
Best answer by Alexandre.Augusto
Hello,
You are welcome to the Docusign Community!
It’s necessary to have an Org Admin account to configure SSO.
Is your account an Org Admin? You can check that clicking in the top left corner Waffle button, if your account is an Org Admin then you’ll see two products: eSignature, and Admin. In case you have CLM so you’ll see three products, eSignature, CLM, and Admin.
See this article: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=rrf1583359212854&topicId=oum1583359129731.html&_LANG=enus
Let me know if I answered your question, if so, I’d appreciate your Like, thanks.
Best,
Alexandre
+18- Docusign Employee
- Answer
Hello,
You are welcome to the Docusign Community!
It’s necessary to have an Org Admin account to configure SSO.
Is your account an Org Admin? You can check that clicking in the top left corner Waffle button, if your account is an Org Admin then you’ll see two products: eSignature, and Admin. In case you have CLM so you’ll see three products, eSignature, CLM, and Admin.
See this article: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=rrf1583359212854&topicId=oum1583359129731.html&_LANG=enus
Let me know if I answered your question, if so, I’d appreciate your Like, thanks.
Best,
Alexandre
- Community Moderator
Hi
I hope you are doing well.
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Alejandro R. | Docusign Community Moderator
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