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Hello,

Is there a way to transfer envelopes between Accounts in different Sites?

e.g. from an Account in NA1 to an Account in NA2

Thanks in advance!

Hello ​@Christos Mouskos 

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, no. You can transfer envelopes through an Organization between accounts on the same site: Envelope Transfer Overview

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!


Hello Nathaly,

Thank you for your reply.

What other alternatives do we have, if we somehow want to save this history (old envelopes) but unlink this account from our organization?

Thank in advance!
Christos Mouskos


Hello ​@Christos Mouskos 

Thank you for reaching back.

Unfortunately, there isn’t any options regarding transferring documents from one account to another or uploading documents in a Docusign account if it is not through an organization with the accounts on the same site. We apologize for the inconvenience. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!


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