Can't reach eu.docusign. net

Forum|Forum|2 years ago
August 27, 2024
3 replies
346 views

The last person to sign the document receives “Can’t reach this page eu.docusign.net. took too long to respond” Therefore, he cannot sign the document. Before him there were four other people to sign and/or reviews the document with no issues. How can I resolve this issue? Your prompt response will be much appreciated. Thanks, and regards

eSignature

Hengfeng Ge

Hero

Have the last recipient change network, like different network vendor. It is always network issue.

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B

Bkaya

Author

Newcomer

Thanks..

C

Christopher.Alpizar

Docusign Employee

Hi @Bkaya,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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