I just opened a free account in order to send this message. I have another account under an email that is no longer active and I wish to cancel that account. I was just charged $255 and would like a refund. How do I go about doing that?
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You can create a case by the admin account :
https://support.docusign.com/s/articles/How-do-I-contact-DocuSign-Customer-Support?language=en_US
let the support team forward your case to account service team.
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DocuSign Partner | Partner Profile
2024 APAC Reseller Growth Partner of the Year
First globally to pass DocuSign eSignature Technical Consultant certification
Expertise in DocuSign integrations with in-house systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
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