Hello,

Thank you for reaching out here in the DocuSign Community.

If the signer that you are trying to remove has not taken any action on the envelope then yes, it can be removed, you will need to "Correct" the envelope.

Please see Correct Documents

Please let us know if you need further assistance with anything else and click "Select as Best" below if you find the answer a valid solution to your issue!

You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

Best regards,

Christopher | DocuSign Community Moderator

Not his is not helpful, I need to remove names that are wrong.

Hello,

Thank you for reaching out here in the DocuSign Community.

Are you trying to correct the information in a completed envelope?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.