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My form has a red background, so we decided to use white font for the fields, that way the text is visible when the form is completed. However, when the field is active and the designated person is filling it in, the field is shown as a white rectangle, which does not allow the user to see the characters they are typing up. Is there a way to fix this?DocuSign issue

Hello,

Thank you for reaching out here in the DocuSign Community.

Are you using an integration or the DocuSign Web App?

How are you adding those fields?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Thank you for your prompt response, Christopher,

I use the DocuSign Web App PPD 21 CFR Part 11.

I'm adding those fields as Text Standard Fields. Both are required fields, in white font, with validation for date/number mask.

I hope this makes sense,

Thank you!


Hello,

We apologize for the inconvenience but currently, we do not have the option to achieve this, however, we are always looking to improve our product, thank you for this information. It will be provided to the appropriate team for review and action will be taken as needed.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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