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Newcomer
April 28, 2024
Solved

Bypassing signer if they delay the process

  • April 28, 2024
  • 3 replies
  • 610 views

If a signer has not signed within a certain timeframe, is it possible to bypass this signer and move to the next signer?

Best answer by Michael.Rave

@Anya T 

No, you cannot bypass a signer automatically, who has not signed in a certain timeframe.

You are able to manually correct the envelope and make changes to the signing workflow.

3 replies

Justin Jiang
Established Contributor
Established Contributor
April 28, 2024

Please check this support article where you can modify the signers.

Correct an Envelope (docusign.com)

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Michael.Rave
Docusign Employee
Docusign Employee
April 29, 2024

@Anya T 

No, you cannot bypass a signer automatically, who has not signed in a certain timeframe.

You are able to manually correct the envelope and make changes to the signing workflow.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
May 13, 2024

Hi @Anya T,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!