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Bulk upload spreadsheet

  • July 23, 2024
  • 2 replies
  • 23 views

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Hello

 

I am trying to send a bulk envelope to our staff and when I add their names and email addresses to the sample upload spreadsheet is is giving me errors and asks me to complete Role 2 name and email - the sample CVS sheet is different to what I was expecting to have opened.

 

Is anyone able to assist?

Caroline 

Best answer by Pawan Gangwani

Hello @Caroline 

I hope you doing great, I understand the issue and why it’s asking for complete the role 2 name and email. so are you setting the unknown role recipient using bulk send. if yes then you should set unknown role recipient and there field added to the envelope separately. 

Here is the link for more info; Bulk send

Thanks! Let me know if you need further assistance. 

2 replies

Pawan Gangwani
Digital Leader
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  • Digital Leader
  • Answer
  • July 23, 2024

Hello @Caroline 

I hope you doing great, I understand the issue and why it’s asking for complete the role 2 name and email. so are you setting the unknown role recipient using bulk send. if yes then you should set unknown role recipient and there field added to the envelope separately. 

Here is the link for more info; Bulk send

Thanks! Let me know if you need further assistance. 


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  • Community Moderator
  • August 6, 2024

Hello @Caroline ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!