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Bulk Update error

Forum|Forum|2 years ago
April 19, 2024
4 replies
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I have downloaded the user csv. I then edited the columns I want to update. I tried to upload the change and I am getting this error

AccountId must be the first or second field in the import. If it is the second field, SiteId must be the first field.

This is the exact same structure as the downloaded CSV. I have not changed the first 2 columns. The first column is SiteID (unchanged), the second column is AccountID (also unchanged)

Any help on why I am getting this error?

Best answer by Rupham

Hey I figured it out. In the Bulk USer Download had a SiteID column. Once I deleted that it worked.

Alexandre.Augusto

Docusign Employee

Hello, @Rupham

Welcome to the Docusign Community!

Have you downloaded the .CSV template file from an Envelope or from a Template?

Also, can you send a screenshot with the .CSV file columns?

Thank you,

Alexandre

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R

Rupham

Author

Conversation Starter

Sorry this is for Bulk user edit.

Alexandre.Augusto

Docusign Employee

Ahh, OK, I get it.

On this case you need to make sure there are two required columns, the others are optional so if are not going to update them just delete those columns.

Header row and required columns

The first line of the file is the header row, which defines the columns. The header row is followed by rows of user data. Each row corresponds to a user.

Two columns are required in the CSV file: UserEmail and APIUserName. Other columns are are optional.

Read the entire articles with the details for a well succeeded Buld Edit operation.

CSV File Format for Users Update
https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=shx1583277429436.html&_LANG=enus

I hope that helps!

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

R

Rupham

AuthorAnswer

Conversation Starter

Hey I figured it out. In the Bulk USer Download had a SiteID column. Once I deleted that it worked.

Header row and required columns

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