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Hi All,

Is it possible at all to have a line break, e.g. \r\n within the CSV for particular text fields?

An example would be a custom field for addresses, so rather than have:

1 The Close, Best City, BC01 0BC

Instead it’s:

1 The Close
Best City
BC01 0BC

I’ve tried a few variations (\r\n, \r, \n, \\n, \\r) but each time the backslash just escapes the next character and returns whitespace rather than a line break. I’ve also tried double quotes around the text with an actual new line but the import process then thinks this is a new row.

Thanks,
Matt

Hello @MThornicroft,

Thank you for reaching out to the Docusign Community.

The CSV files read the lines as different records, so a line break would not be possible.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @MThornicroft,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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