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May 8, 2024
Question

Bulk Send 600 emails is not work

  • May 8, 2024
  • 4 replies
  • 98 views

Dear Community,

I want to  use bulk send with 600 emails but it display only 50 emails. Can anyone help with this?

    4 replies

    Alexandre.Augusto
    Docusign Employee
    Docusign Employee
    May 8, 2024

    Hello, @sothea 

     

    You are welcome to the Docusign Community!

     

    How are you sending to those 600 emails? Are you using the .CSV file, if so, the limit is 999 envelopes at once;

     

    Let me known,

    Alexandre

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    sotheaNew VoiceAuthor
    New Voice
    May 9, 2024

    Hello @Alexandre.Augusto ,

    Yes, I'm using CVS file. It show 600 recipients but display only 50 and I don't see anywhere to see whether all recipient emails are in. 

    Alexandre.Augusto
    Docusign Employee
    Docusign Employee
    May 9, 2024

    @sothea 

    Could you send a screenshot showing that?

     

    Thanks

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    Docusign Employee
    May 23, 2024

    Hi @sothea,

     

    I hope you are doing well.

     

    I would like to confirm if you were able to solve your issue? 

     

    If so, we would really appreciate it if you could share the steps that helped you resolve your problem and then mark the comment as the best answer by clicking “Select as Best” to make it easier for other users to find.

     

    Feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,   

    Alejandro R. | Docusign Community Moderator   

    "Select as Best" below if you find the answer a valid solution to your issue!