Hello, @Christel 

You are welcome to the Docusign Community!

Open a case with our Support team who will check your account plan and what you need to do for get the Authentication Integrate Services.

See how to open a ticket with Support here:

https://support.docusign.com/s/contactSupport?language=en_US

I hope that helps!

Best,

Alexandre

Hi @Christel,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.