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Pretty self explanitory.
Have a user at my org that no longer needs part 11.
Is there a way to simply remove it?
Solved
Are you able to remove part 11 from a user if not needed?
+1- Newcomer
Best answer by Christopher.Alpizar
Hello
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience that this might cause you, I understand that want to remove the part 11 module for a single user in an account.
The Part 11 module is an account-wide setting, the only option would be to close the user in the account that has the module and create a new user on an account that does not have the Part 11 module.
Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Community Moderator
- Answer
Hello
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience that this might cause you, I understand that want to remove the part 11 module for a single user in an account.
The Part 11 module is an account-wide setting, the only option would be to close the user in the account that has the module and create a new user on an account that does not have the Part 11 module.
Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+1- New Voice
We have the same problem. Only a small proportion of our docs for signature require the CFR pt 11 authentication, yet now that is the default for all users. This answer is not helpful (to me), what does it mean to create a user in another DocuSign account, we only have the one. Please explain or send a link to a DS video.
- Community Moderator
Hello
How are you? I hope you are doing well. After checking your response from another post, I see that it appears your question was addressed. Please confirm.
I'm just checking in to see if you still need any help, and we'll gladly help you with any questions you may have. Have a great day!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
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