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I am using the trial version and I don't get any results in the authentication report but it does appear completed in the status of the envelopes
+19- Docusign Employee
Which authentication have you added to the envelope, e.g. SMS that is not showing up in the report?
+12- Established Contributor
If the trial version limitations are impacting your ability to test the service effectively, you might want to consider upgrading to a paid plan or contacting DocuSign to see if there is an option to extend the trial or enable full features temporarily for a comprehensive evaluation. I will contact support for further debugging.
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
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