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Allow to Edit missing

  • March 19, 2024
  • 2 replies
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I am trying to set up a template where the first person has “Allow to Edit” but the option is not showing in the list. I am using a production account. I have attached screenshots of both the option not there and showing up (in my developer account).

Please let me know if there is something I can do.

 

Best answer by Michael.Rave

@icccds

Have you checked in the DocuSign eSignature Settings in production if the recipient type is enabled? It is located under “Sending Settings” → “Enable allow to edit recipient”:

 

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • March 19, 2024

@icccds

Have you checked in the DocuSign eSignature Settings in production if the recipient type is enabled? It is located under “Sending Settings” → “Enable allow to edit recipient”:

 


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  • Author
  • Newcomer
  • March 19, 2024

That worked, thank you!