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Hi

I want to add a Custody Transfer Rule, but the list of users I can send to is empty? I want to select the Admin group or the Admins seperate. But they do not appear.

How can I get them in the list?

Thank you

Diede

 

Do you mean there are no users or groups in Custody Transfer Rule ?

 

 

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Yes that’s correct. It’s totally empty.


Hi @Diede ,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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