Account deleted

Forum|Forum|2 years ago
May 23, 2024
3 replies
299 views

Hello,

Is it possible to restore an account deleted by mistake?

Thank you

eSignature

Best answer by David.Schmitz

@Christian All of the information I have read on the topic of account closure suggests that after a short time the envelopes under that account are deleted and cannot be recovered. I would suggest for the sake of being thorough to open a DocuSign Support case with the Account ID (if known) and ask about recovery.

D

David.Schmitz

Answer

Hero

@Christian All of the information I have read on the topic of account closure suggests that after a short time the envelopes under that account are deleted and cannot be recovered. I would suggest for the sake of being thorough to open a DocuSign Support case with the Account ID (if known) and ask about recovery.

C

Christian

Author

Newcomer

Thank you for your reply. I found the solution. thank you for everything

C

Christopher.Alpizar

Docusign Employee

Hi @Christian,

I hope you are doing well.

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Best regards,

Christopher | Docusign Community Moderator

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