@Christian All of the information I have read on the topic of account closure suggests that after a short time the envelopes under that account are deleted and cannot be recovered.  I would suggest for the sake of being thorough to open a DocuSign Support case with the Account ID (if known) and ask about recovery.

Thank you for your reply. I found the solution. thank you for everything

Hi @Christian,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.