Hello. I have two former employees with closed access. I need to access and review envelopes previously sent by them. How can I access the past envelopes?
Page 1 / 1
You might need to share their envelopes with someone active at the company. If you have already closed the users, you might not be able to do that. You can try. If you cannot, you can Reactive the user.
After you reactivate and share the access, you can close the user again. It will not affect the sharing. You can also transfer ownership of any envelopes in transit, so you can track progress.
Hi
I hope you are doing well.
I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.