Is there a way to contact support for Europe?
We are locked out of our corporate account because we let the SSO certificate expire.
I am struggling to access the site to open a support call, and the form I am supposed to fill throws an error saying it doesn’t accept formatted strings !?!?!?
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Apologies for the inconvenience the web site has giving you, were you able to open a case or does it still give you the error? Can you try using an Incognito window or Private window to open the case? Can you try removing the “SSO” of the summary?
Regarding your expired certificate, can you provide more information? Depending on the issue exactly I might be able to assist.
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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