Hello ​@Homestead Real Estate ,

Thank you for reaching out here in the Docusign Community.

I’m sorry to hear that the Bulk Send feature . To make sure, the option you are not seeing is “Enable bulk recipients” under Admin/Settings > Sending Settings > Recipients Roles, is that correct?

If the option missing or grayed out, it could be that it is not enabled in the backend, I recommend you create a support case to have an agent confirm your settings according to the Business Pro Plan: https://support.docusign.com/en/contactSupport

Please note that you would need to be an admin to approve any changes on the account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
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