Bulk Send

Question

Why does it seem that I am unable to enable or even find the Bulk Send option in Sending Settings. We have a Business Pro account.

nathaly.monge · Accepted Answer

Hello ​@Homestead Real Estate,Thank you for reaching out here in the Docusign Community.I’m sorry to hear that the Bulk Send feature . To make sure, the option you are not seeing is “Enable bulk recipients” under Admin/Settings > Sending Settings > Recipients Roles, is that correct?If the option missing or grayed out, it could be that it is not enabled in the backend, I recommend you create a support case to have an agent confirm your settings according to the Business Pro Plan:https://support.docusign.com/en/contactSupportPlease note that you would need to be an admin to approve any changes on the account.Let us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

nathaly.monge · Answer

Hello ​@Homestead Real Estate,If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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