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I can access admin panel, but has no option to downgrade or cancel account. Bot is useless and I cannot open ticket. Is there a way to contact Docusign so they avoid charge back and claim for abusive recurring billing ?
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Hello
Thank you for reaching out to the Docusign Community.
Are you getting any errors while creating the case with Docusign Support? Are you the only Admin of the account? Do you have multiple accounts with Docusign?
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Best regards,
Christopher | Docusign Community Moderator
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