I am sending forms out to clients that contain name and addresses. I created the document in the dosusign word assist. all of the merge fields look to be single spaced. i pulled in the recipients using a csv file via bulk send. The finished document that the client sees has a bunch of extra spaces like below…
Name
Adress 1
Adress 2
(Removed information due to P ersonal Information)
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
I’m sorry to hear that your document information is showing with several spaces in between, I understand you used Docusign Template Assistant for Word, is that correct?
If so, can you provide a screenshot of the syntax used to create those fields?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Thank you for reaching back.
I tried to reproduce the issue using your same syntax but I wasn’t able to do so, can you provide a screenshot of what the recipient is seeing? (If it has private information you can send me a private message)
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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