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Reinstating Removed User

How can I reinstate a user who was accidentally removed?

4 replies

JohnSantos
Rank
Userlevel 6
Badge +13

@CommunityUser 

In DocuSign, user profiles are never deleted. Instead, users can have their status set to either "active" or "closed." To bring a user back, you simply reactivate their profile and update their permissions as needed.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Pawan Gangwani
Rank
Userlevel 4
Badge +8

Hello @CommunityUser 

I hope you are doing well. If you remove or close the user and want to add again then you need to add new user to reactive the user.

Here is link for more update: Add User

Thanks!

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈
mrave
Rank
Userlevel 6
Badge +13

@CommunityUser 

Do you mean you closed an user account in accident?

You can simply change the filter to search for closed users.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
C
Rank
Userlevel 4
Badge +12

Hi @CommunityUser,

I hope you are doing well.

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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