Document Retention period

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I have a query on document retention 

Does this start from the document creation date or from when all parties have signed?




Chris Wheeler


Best answer by Christopher.Alpizar 11 June 2024, 17:29

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3 replies

Userlevel 4
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Hello @chriswheelermucklellp !

The Document Retention feature only works with envelope status equal to completed, voided, or declined. So, the retention period will only start when your envelopes achieve the final status (mentioned above).

Check more information on this article: Document Retention


Please, let me know if I answered your question!

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Thats great, thanks for getting back so soon!



Userlevel 3
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Hi @chriswheelermucklellp,


I hope you are doing well.


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Best regards,


Christopher | Docusign Community Moderator

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