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I downloaded 3 DocuSign and got a WinRar purchase offer...only prob is it is only for Windows 11 and I have Windows 10 Pro. I can’t find support to ask how to open my downloads without WinRar that won’t work on my Windows 10 Pro. Does anyone have a suggestion?
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Hello
Welcome to the DocuSign Community and thank you for posting your concerns!
I’m sorry to hear that you are unable to view your documents, I understand it is asking you to install a third-party application.
How are the documents being downloaded? Are you able to open the documents in Adobe or on the browser directly?
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello!
I hope you are doing well. https://www.win-rar.com/support.html?&L=0 I would contact their support for help; thanks!
If there are any questions, please do not hesitate to reach out.
Very Respectfully,
Justin Jiang
Reply
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