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In native DocuSign, i can restrict a user’s ability to Add Fields within their permission profile.  I want to do this for the Salesforce users as well so that when a user is sending an envelope through Salesforce, they can preview the document before sending, but they cannot add any additional fields to it.  Is this possible?

Hello @MUFG_Kaye ,

Welcome to the Docusign Community and thank you for posting your concerns!

Are you using templates with in Salesforce?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Yes, i created the template within Salesforce and the users are initiating the envelope from a Case Object in Salesforce.  The envelope is pre-filled with data from the Salesforce Case Object and i want them to be able to preview the form with the pre-filled data, but i do not want them to be able to add fields.


Hello @MUFG_Kaye ,

Welcome to the Docusign Community and thank you for posting your concerns!

Are you creating these templates in Docusign Gen? If so, are you using the solo version or the Apps Launcher version?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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