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Question

Is there a way to add a payment description to a payment processed by Stripe?

  • 3 September 2024
  • 1 reply
  • 2 views

I am using stripe to collect payments using Docusign.

Is there a way to add a payment description to the payment intent information sent to Stripe?

If this can’t be done within Docusign, has anyone been successful using make.com to add this information to the Stripe transaction, so that it will appear on receipts?

Hello @js csj,

Thank you for reaching out here. We want to welcome you to the Docusign Community. I appreciate you bringing your question to this Community, and we are committed to providing you with the best service possible.

I apologize for any inconvenience this might cause you. To better assist you, are you trying to add the description in the envelope itself or as a tooltip?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

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