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We have integrated our third-party application with DocuSign for Signature purposes. We have observed that for few users, email address is different from default email address. How do resolve this issue and where do we make checks to change this configuration?

Hello @AdityaK ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you provide more details? Where are you seeing different email addresses?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @AdityaK ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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