signed docusign documents no longer generating folder and saving to it in sharepoint

  • 9 February 2024
  • 2 replies

Badge +1



this has been working up until the beginning of February, for the last 2 years or so.


When a user in sharepoint selects a document to sign using docusign, they sign it, a Docusign folder is created and a copy of the signed document is stored in there.

This process no longer works. The folder is no longer generated and the copy of document is no longer saved in Sharepoint?

Any ideas?

2 replies


This is also happening in our tenant! I’m going to submit a ticket. I hope you submit one as well! Good luck!!!

Badge +1

Did you get any resolution for this issue?