Skip to main content

I have a power automate flow that sends a DocuSign envelope to a customer for signing. 

I would like to create a second flow that is triggered when a customer replies. I can see there are some filters that can be used but I’m wanting to trigger the flow only when a specific template has been used for the envelope. Is this possible?

Hello @nick911 ,

Welcome to the Docusign Community and thank you for posting your concerns!

You would need an envelope custom field and add it on that template that can be parsed in the trigger: Custom Fields for Envelopes

The events don't list what template was used for a given envelope, the template(s) used on an envelope can only be retrieved using a specific API call, which isn't supported in Power Automate.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @nick911 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


Reply