In power automate I want to use a service account from my organization to make a signature automation. It works well but I want if possible to add other signers apart from the service account so the user don’t have to sign in to the service account to sign documents. When I try to add though new recipients and I use their account id on the account field (they belong to the same organization and I can see them from the service account). I get an error The specified Integrator Key was not found or is disabled. Invalid account specified for user. Is the way I am doing it the correct way? Is there any actual way to do it? Because I am sure that the environment is correct and the user belong to the users of the service account so I don’t know what to do.
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Just to be clear I want them to have access to the envelope and be able to sign by signing in to their account
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Can you provide the full error message?
Best regards,
Christopher | Docusign Community Moderator
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