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What! Downloading Disabled?

  • March 1, 2024
  • 2 replies
  • 118 views
M
Newcomer
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Who’s mad as HE!! and not gonna take it anymore?

Docusign has DISABLED the ability to download completed documents.  So, we are to print and scan these documents?  My files are usually in excess of 30 pages.  

This is absolute abuse to our planet and disrespect to your customers.

Best answer by David.Schmitz

@Mad Mom I don’t see any such change.  Do you have a specific communication/release notes you can reference.  Perhaps is it the edition of the product you are using such as a free account or trial account? 

If you can print the file, then you can just Print to PDF directly, no need for printing to paper.

2 replies

D
Hero
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@Mad Mom I don’t see any such change.  Do you have a specific communication/release notes you can reference.  Perhaps is it the edition of the product you are using such as a free account or trial account? 

If you can print the file, then you can just Print to PDF directly, no need for printing to paper.

C
Community Moderator
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Hi @Mad Mom,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance with this, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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