Why doesn't DocuSign allow rolling over unused sends? I receive 5 per month and occasionally need to send a few more. Other months I may only use 1 or 2. It’s maddening to me that they don’t allow customers to roll them over. Or at least allow customers to bank up to a certain limit. The next tier plan is way more expensive and much more sends than needed.
Hi
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry to hear that you were not able to find a suitable plan for your business needs, but I will help walk you through the alternatives to our commercial plans.
If non of the plans offered in our website’s listing offers the flexibility you are looking for, you might want to contact our Sales team.
Depending on your business needs, a customized business agreement might be the best course of action.
You can find our current plan listing, and the link to our Sales Contact Form, here:
Compare eSignature plans & pricing
Feel free to let us know if you need further assistance with this.
Alejandro R. | DocuSign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
