signed up for free trial minutes later i get you free trial has exspired

Hello @Rchafe ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear about your unfortunate experience with our free trials, I understand you signed up for one recently but it gives you an expiration error after minutes of creation.

Have you had a free trial or an account with the email you signed up with in the past?

Can you send me a private DM with your email address to confirm if there are more than one account or free trials connected to that address?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @Rchafe ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!