PowerForm Signer Information

Question

I have a PowerForm that requires multiple signatures. The user needs to sign the document first, followed by their supervisor (whom they need to specify). The user fields are enabled when they open the PowerForm, but they are locked out of the Supervisor fields they’re supposed to fill out. I tried making the user a “specify recipients” person, but the issue persists.

JohnSantos · Accepted Answer

@SigSciCan you go back to the Template that you are using for your PowerForm and check that the recipient for the PM/Supervisor role it is not locked. Under Customize →Advanced Settings. Make sure these options are unchecked.

Christopher.Alpizar · Answer

Hi @SigSci,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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