Old Document

Forum|Forum|1 year ago
September 13, 2024
2 replies
76 views

I am trying to open a document I was sent in 2015. I have the number and the original link. When I try to access it I receive a message that the link has expired. How can I access this document?

eSignature

Best answer by Michael.Rave

@nmg

When the link has expired, you can have a new link sent to the email address to access the document.

The second option is to log into your Docusign eSignature account if you had one back then and access it through the account instead of via email link.

Michael.Rave

Answer

Docusign Employee

@nmg

When the link has expired, you can have a new link sent to the email address to access the document.

The second option is to log into your Docusign eSignature account if you had one back then and access it through the account instead of via email link.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @nmg ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.