My recipient keeps receiving DocuSign envelopes from me in Swedish despite my settings being set to English. Does anyone know how the recipient can resolve this as looks like everything is correctly set up for English at my end? It seems to be the DocuSign portal that is in Swedish rather than the item i am sending or my cover message.
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Hello,
I have been having the same issue. I send the document to my manager in English, not using a template, ensuring the language is in English. But she receives it in Croatian. When anyone else sends it to her she also receives it in Croatian. When I looked at her preferences, her language is set to English. Please can you assist. Many thanks.
Hi
I hope you are doing well.
I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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