Skip to main content
  • Home
  • Community
  • Core Capabilities
  • eSignature
  • I typed an email address with a .com instead of a .org -- I corrected it for the docusign document I needed -- but every time I send to that person the .com comes up in the auto fill. Is there a place I can correct my saved client email addresses? T
I typed an email address with a .com instead of a .org -- I corrected it for the docusign document I needed -- but every time I send to that person the .com comes up in the auto fill. Is there a place I can correct my saved client email addresses? Thx

Hello, 

Thank you for reaching out here in the DocuSign Community. 

Yes, you can change the contact's information by going to your initials or profile picture on the top right > My Preferences > Contacts >Search for the contact > edit.

https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=kym1578456321134.html&_LANG=enus

If you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupport 

If you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.

Best regards, 

Nathaly | DocuSign Community Moderator

Thank You! I appreciate the help -- that was exactly what I needed. Have a great week!

Reply


Code of Conduct