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I quit my job, cannot access my old company email. Want to keep using my prepaid DocuSign account. Help!

Hello @MarcoMoto ,

Thank you for reaching out here in the Docusign Community. 

I’m sorry to hear that you are unable to access your previous account, I understand you would like to continue using it.

Can you provide, via a private DM, the email address and if possible the account number associated to the account you would like to access?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @MarcoMoto ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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