Hi,

Thank you for reaching out here in the DocuSign Community. 

You can set 2 recipients with the same email address as long as they are placed in different positions in your signing order.

You can find more details on how to work with a signing order, here:

Quick Tip: Setting a Signing Order for Recipients - DocuSign

Remember that you are always welcome to create a case and have a Support Expert take a closer look at your setup. 

https://support.docusign.com/en/contactSupport 

If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support. 

Please click "Select as Best" below if you found the answer to be a valid solution to your issue! 

Best regards, 

Alejandro R. 

Community Moderator.