I accidentally voided and deleted a document before it was completed. Is there a way to recover it? I have looked in the deleted folder and it isn't there. it hasn't been 24 hours yet. Thank you.

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Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.If you use a run a report are you able to locate the envelope ID for the envelope?If yes, you could add the envelope ID to the end of the following address https://app.docusign.com/documents/details/(insert the EID).If that does not pull up the envelope then there is no option to recover it.Please let us know if you need further assistance with anything else.You can create a case athttps://support.docusign.com/en/contactSupportand a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.Best regards,Christopher |DocuSign Community Moderator

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