Hi Wesley,

Thank you for reaching out to the DocuSign Community.

If you want to cancel your existing account you can follow the following link to self-serve:

How do I downgrade or close my account?

You can also get in touch with DocuSign Support if you want an agent to cancel the account for you. 

If on the other hand, you want to stop marketing emails from DocuSign the following link might be useful: How do I unsubscribe from DocuSign emails?

You can opt out of the email marketing messages we send you by clicking on the “unsubscribe” link in the email message or unsubscribe here (DocuSign - Manage My Email Communications). 

We also encourage you to read our privacy policy for more information. You can always create a case to have a Support agent work the case with you.

https://support.docusign.com/en/contactSupport 

If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

Thank you for using DocuSign, we hope you have a wonderful rest of your day!

Best regards,

Rebeca | DocuSign Community Moderator