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Newcomer
April 4, 2024
Solved

How can I indicate that there are 2 people allowed to sign at a certain level, one of them action as a back-up ?

  • April 4, 2024
  • 2 replies
  • 81 views

I am new here and trying to find out how I as an Administrator I can make sure that the 2 people who need to sign a timesheet (the N+1 and the N+1 of the N+1) each have a back-up who can sign when absent, and this without the 2 people being notified ?

Best answer by JohnSantos

If you are an Enterprise Pro account holder, you can try the Signing Groups feature.   It allows people in the group to open and act on document fields addressed to that group.  It will notify everyone, but whomever opens the envelope first get the ability to sign. 

2 replies

JohnSantos
Guru
Guru
April 4, 2024

If you are an Enterprise Pro account holder, you can try the Signing Groups feature.   It allows people in the group to open and act on document fields addressed to that group.  It will notify everyone, but whomever opens the envelope first get the ability to sign. 

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Docusign Employee
April 18, 2024

Hi @Katelijne Dedeurwaerder,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.