esig-web form- conditional fields

Forum|Forum|1 year ago
September 11, 2024
2 replies
50 views

its giving me an error saying i can’t use a field for conditional if its assigned to another user.

i want additional degree order and print formatting to display for the approver, if Additional Degree 1 is checked.

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nathaly.monge

Docusign Employee

Hello @mshealy ,

Thank you for reaching out here in the Docusign Community.

Conditional fields do not work on fields that belong to other recipients: Conditional Fields

However, a workaround would be to add the recipient twice in a conditional routing order that show different fields and depending on the signer’s selection it would route to the needed recipient to display (or not) the fields: Introduction to Conditional Routing

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @mshealy ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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